Privacy Policy

We collect the following types of information when you use LeadLood:

**Account Information:** When you create an account, we collect your email address and a hashed version of your password. We never store plain-text passwords.

**Usage Data:** We log search queries, search parameters, results viewed, and export actions to improve our service and provide your search history. This data is associated with your account.

**Payment Information:** Token purchases are processed by our third-party payment provider. We do not store your full card number, CVV, or billing address on our servers.

**Technical Data:** We automatically collect your IP address, browser type, operating system, referring URLs, and pages visited for security and performance monitoring.

We use collected information to: - Provide, maintain, and improve the LeadLood service - Process token purchases and manage your wallet balance - Send transactional emails (account confirmation, password reset, purchase receipts) - Detect, investigate, and prevent fraudulent or abusive activities - Comply with legal obligations - Respond to your support requests

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

We share your data only in the following limited circumstances:

**Service Providers:** We use trusted third-party providers for payment processing, email delivery, analytics, and cloud hosting. These providers are contractually required to protect your data.

**Legal Requirements:** We may disclose your information if required by law, court order, or government authority.

**Business Transfers:** In the event of a merger, acquisition, or sale of assets, your data may be transferred. We will notify you before your data becomes subject to a different privacy policy.

We retain your account data for as long as your account is active. Search history is retained for up to 90 days for free accounts and indefinitely for Pro plan accounts. You may request deletion of your account and associated data at any time by contacting myblogger129@gmail.com. We will process deletion requests within 30 days.

LeadLood uses cookies and similar tracking technologies to: - Keep you logged in (authentication cookies) - Remember your preferences - Analyze usage patterns to improve the product

You can control cookie settings through your browser. Note that disabling cookies may affect your ability to use certain features of LeadLood.

We implement industry-standard security measures including: - AES-256 encryption for data at rest - TLS 1.2+ encryption for data in transit - JWT-based authentication with short-lived access tokens and rotating refresh tokens - Rate limiting to prevent brute-force attacks - Regular security audits

Despite our efforts, no transmission over the internet is 100% secure. Please use a strong, unique password and keep your credentials confidential.

Depending on your jurisdiction, you may have the following rights regarding your personal data: - **Access:** Request a copy of the data we hold about you - **Correction:** Request correction of inaccurate data - **Deletion:** Request deletion of your account and data - **Portability:** Receive your data in a portable format - **Objection:** Object to certain processing activities

To exercise any of these rights, contact us at privacy@leadlood.io. We will respond within 30 days.

LeadLood is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately at privacy@leadlood.io.

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or through a prominent notice on our website at least 14 days before the changes take effect. Continued use of LeadLood after the effective date constitutes acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy, please contact our Data Protection team:

**Email:** myblogger129@gmail.com **Postal Address:** LeadLood Inc., Sidhawal, Gorakhpur, UP 273152, India